Privacy Policy of Binh Viet Duc Co., Ltd.
Binh Viet Duc Co., Ltd. is committed to fully protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, purchase products, or interact with us. By using the Binh Viet Duc website, you agree to the terms outlined in this policy.
- Purpose of Collecting Personal Information
Binh Viet Duc collects your personal information for the following purposes:
- Order processing: To receive, confirm, process, and deliver your pharmaceutical orders.
- Customer support: To provide customer care services, respond to inquiries, resolve complaints, and supply information related to our products or services.
- Service improvement: To conduct market research, analyze user behavior, and enhance our website, products, and services to improve your experience.
- Notifications and promotions: To send information about promotions, new products, events, or other updates that we believe may be of interest to you (with your consent).
- Legal compliance: To fulfill legal obligations as required by the laws of Vietnam.
- Types of Information We Collect
We may collect the following types of personal information:
- Contact information: Full name, email address, phone number, shipping address.
- Account information: Username, encrypted password.
- Order information: Purchase history, items purchased, payment methods.
- Technical information: IP address, browser type, access time, pages viewed, device information (collected automatically through cookies and similar technologies to improve user experience).
We are committed to collecting only the information necessary and appropriate for the stated purposes.
- Methods of Protecting Personal Information
Binh Viet Duc Co., Ltd. implements various technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure:
- Data encryption: SSL (Secure Sockets Layer) technology is used to protect data transmitted on the website, especially sensitive information such as login details.
- Access control: Personal information is accessible only to authorized employees who require it for their work.
- Security systems: Firewalls, antivirus software, and other security measures are deployed to protect servers and databases.
- Employee training: Staff are regularly trained on the importance of information security and the company’s internal security policies.
- Sharing Personal Information
We commit not to sell, rent, or trade your personal information to any third party, except in the following cases:
- Shipping partners: Necessary details (name, address, phone number) may be shared with delivery partners to complete order delivery.
- Service providers: Information may be shared with service providers supporting our operations (e.g., payment processors, data analytics providers, marketing services), provided these parties agree to confidentiality terms equivalent to our policy.
- Legal requirements: Information may be disclosed upon legitimate request by competent government authorities.
- With your consent: Information may be shared with third parties when we have obtained your explicit approval.
- Customer Rights
You have the right to:
- Access and update: Request access to your personal information and correct any inaccurate details.
- Request deletion: Request deletion of your personal data under certain circumstances.
- Opt-out of marketing: Stop receiving promotional emails or notifications by using the unsubscribe function in our emails or by contacting us directly.
To exercise these rights, please contact our Customer Service Department via hotline: (028) 3849 3219 or email: info@bividvietnam.com.
- Changes to the Privacy Policy
Binh Viet Duc Co., Ltd. may update or amend this Privacy Policy from time to time to comply with legal changes, regulatory requirements, or business operations. All changes will be posted on this website. We encourage you to review this policy regularly to stay informed of the latest updates.
If you have any questions or concerns about our Privacy Policy, please contact us:
BINH VIET DUC CO., LTD.
Address: 62/36 Truong Cong Dinh Street, Ward 14, Tan Binh District, Ho Chi Minh City
Hotline: (028) 3849 3219
Email: info@bividvietnam.com
Thank you for trusting and using the products and services of Binh Viet Duc!